Privacy Policy for SpicyCall -Match & Talk Freely

Last updated: 23 September 2025

Welcome to SpicyCall -Match & Talk Freely. We respect your privacy and are committed to protecting it. This Privacy Policy explains what data we collect, how we use it, your rights as a user, and how you can manage or delete your account.

1. Eligibility

This app is strictly for users 18 years and older. Children are not allowed. If we become aware that a user is under 18, their account may be suspended or deleted.

2. Prohibited Content & Behavior

To maintain a safe and respectful environment, the following content and behavior are strictly prohibited:

• ❌ Pornography, nudity, sexually explicit or adult content.
• ❌ Child sexual abuse material (CSAM) or exploitation of any kind.
• ❌ Harassment, bullying, hate speech, or abusive behavior.
• ❌ Sharing of illegal content such as drugs, weapons, or violence.

Any inappropriate, abusive, or harmful content will be blocked. Users can report violations or block other users through the app. Accounts violating these rules may be suspended or permanently banned.

3. Information We Collect

• Account Information: Username, email.
• Profile Data: Photos, bio, gender, and information you choose to share.
• Usage Data: Logs about app usage, interactions, video calls, and chat activities.
• Permissions:
  • Camera & Microphone: Required for video calling and chat features. We do not record, capture, or store calls without explicit consent.
  • Storage: Needed if you upload photos or media.

4. How We Use Your Information

• To provide video calling and chat services.
• To detect, block, or remove prohibited or inappropriate content, including pornography, nudity, and CSAM.
• To allow users to report or block other users.
• To maintain safety and prevent misuse of our platform.
• To improve app performance and user experience.
• To process in-app purchases (coins, premium features).
• To comply with legal obligations.

5. Moderation & Enforcement

We operate a strict Report & Block system. When a user is reported for prohibited content, including pornography, nudity, or child sexual abuse material, our moderation team reviews the case and takes appropriate action:

• First violation: Warning notice.
• Repeated violation: Temporary suspension.
• Severe or repeated violations: Permanent ban of account and possible device ban.

Reports may include the reported user’s ID, the reporting user’s ID, the reason for the report, and timestamps. This data is stored only to ensure community safety and compliance with our policies.

6. Data Sharing

We do not sell your personal data. We may share data only with:

• Service providers (for hosting, analytics, crash reports).
• Payment providers (for processing in-app purchases securely).
• Law enforcement, if legally required.

7. Third-Party Services

The app may use third-party services that collect limited information:

• Google Play Services
• Firebase Analytics
• Crashlytics

These services have their own privacy policies.

8. Cookies & Tracking

We do not use cookies inside the app. Third-party services (such as Firebase) may use identifiers for analytics and performance tracking.

9. Account Deletion

You may delete your account anytime via the app or by contacting us at ask.androtips@gmail.com.

• When you request deletion, your account will be deactivated immediately.
• If you do not log in again within 30 days, all your profile, chats, and personal data will be permanently deleted from our systems.
• Once deleted, this action cannot be undone.

10. International Data Transfers

Your data may be stored on servers outside your country. By using the app, you consent to such transfers.

11. Data Security

We use reasonable security measures to protect your information. However, no method of transmission is 100% secure. Users are responsible for keeping account credentials safe.

12. User Rights (GDPR & CCPA)

If you are located in the EU or California, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Opt-out of certain data processing activities.

You can exercise these rights by contacting us at: ask.androtips@gmail.com

13. User Controls

You may update your profile, block or report users, and manage your privacy anytime via the app. You may also request complete account deletion by emailing us.

14. Changes to Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page and the "Last Updated" date will change.

15. Contact Us

If you have questions about this Privacy Policy, contact us at: Email: ask.androtips@gmail.com